Course curriculum

    1. How to use this course

    2. House Rules

    3. How to get your Digital Certificate

    4. Agenda

    5. Objectives

    6. [Day 1] Groupings

    1. What is Lean?

    2. Why Lean is Important to Seapeak

    3. Five Principles of Lean

    1. Principle #1: Specify Customer Value

    2. What is Value?

    3. Who is your Customer?

    4. Knowing our Customers

    5. Listening to our Customers

    1. Principle #2: Map the Value Stream

    2. What is Stream?

    3. What is Value Stream?

    4. Examples of Value Stream

    5. What is Process Map?

    6. What is IPO Model?

    7. Types of Activity

    8. Value Stream Level – Vessel Support

    9. As-is Process Map – Vessel Support

    10. ESSA Framework

    1. Principle #3: Create Flow

    2. 3Ms of Lean

    3. Types of Waste

    4. Examples of Types of Waste

    5. Group Activity #1: TIMWOODS

    6. Voice of Customers (VOC)

    7. Translating VOC to Requirement

    8. Voice of Process (VOP)

    9. Examples of VOP

    10. What is Fishbone Diagram?

    11. Steps to Construct Fishbone Diagram

    12. Examples of Fishone Diagram

    13. What is 5-Why Analysis Technique?

    14. 5-Why Technique applied to Fishbone Diagram

    15. Examples of 5-Why Technique

    16. Group Activity #2: Fishbone Diagram and 5-Why Analysis

    1. Principle #4: Implement Pull

    2. Push and Pull System

    3. Kanban System Example

About this course

  • Free
  • 51 lessons
  • 8.5 hours of video content

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